Terms & Conditions

• Initial 50% deposit

  Client agrees to make an initial payment of 50% of the final cost upfront, after initial brief and before work is undertaken. Final payment to be made 10 days after work is complete, final proof signed off and invoice recieved. However, occasionally instances arise whereby project costs are ongoing and no final quote can be given upon initial contact e.g working on several large flexible projects for an agency. However few and far between these cases may be, asone digital will invoice periodically for costs incurred up to the invoice date.

• Timescales

  Every project is different, and whilst we constantly strive to meet deadlines, unseen problems can always rear their heads. A rough timescale will be agreed at the time of briefing. However projects may be delayed due to client circumstances or any other circumstances outwith the control of asone digital. Please ensure that you respond to any correspondence as soon as possible, whether it be email, written, text message, phone call or by other means.

• Alternations

  All prices include minor alterations, such as spelling or word changes. However, fundamental changes to agreed brief or design will be charged for at usual hourly rate unless otherwise agreed on.

• Proofs

  Proofs will be sent by email, with confirmation required either by email or in writing. There are cases however, when proofs will need to be hard copy to be signed and returned by client. Please note whilst every effort is made to make sure artwork is correct, it is the client's responsibility to check final proofs. If the client has signed a proof to go to print and later decides they need something changed or there is a mistake, then the cost of rectifying this will rest with the client and not with asone digital.

• Termination of project before completion

  From time to time, clients may find that they do not wish to carry on with a project. If this happens, then asone digital must be notified immediately in writing and all design costs up to the point of notification must be met.

• Non Payment

  asone digital reserves the right to withold finished artwork until payment has been made. Please note, I will actively pursue people legally who do not pay.

• Late Payment

  If a payment is late, a charge of 10% of the final cost will be incurred, unless an agreement has been reached between the client and asone digital.